Paragon Care Limited (“Company”) is pleased to advise that it has today, 8 October 2015, settled the acquisition of Meditron Pty Ltd (Meditron). Details of the Meditron acquisition were provided in the Rights Issue Information Booklet and NOtice of General Meeting, both lodged with ASX on 26 August 2015.

As part of the settlement consideration and as approved at the General Meeting of 28 September 2015 the Company has issued 1,886,792 new shares. The Cleansing Notice and Appendix 3B for the issue follows this announcement. The Company expects to settle the acquisitions of Designs For Vision and Western Biomedical within the next ten days.

Healthcare equipment is a comprehensive term, one that covers everything from ultrasound machines to scalpels. Included in this group but often overlooked are technologies that facilitate communication.

Keeping a healthcare team connected is vital and has a direct impact on the level of patient care that a facility is able to provide. As such, Paragon Care, alongside their brand Total Communications, has an extensive range of equipment and solutions designed to assist healthcare providers keep their team in touch.

Benefits of connectivity

Communication is key when working in healthcare. The health and wellbeing of patients depends on your team’s ability to positively collaborate.

While there are a few personal attributes that can help in this area — active listening and open communication being two key characteristics — healthcare facilities also benefit from technology that facilitates connectivity.

Teams that are kept well connected will typically:

• Experience improved collaboration.
• Provide better patient care.
• Make better use of resources and technology.

How to keep your healthcare facility connected

There are many ways in which you can keep your healthcare facility connected.

When we talk about staying connected, it’s not just between medical professionals. A significant part of providing quality patient care is providing patients themselves with the ability to call upon clinicians when required.

For example, nurse call systems are a common feature of many hospital and aged care settings. Patients who are bed bound often feel helpless or as though they have no way of communicating their symptoms and concerns. Technology that facilitates patient engagement — be it via audio or visual means — is an integral part of a connected workplace.

Connected technologies can also help keep your healthcare facility safe and secure. Protecting staff, patients, and visitors is a top concern for healthcare managers. Fortunately, there is a range of devices available that serve this purpose.

CCTV can be used to track patients and residents, whilst specially designed technology has the capacity to visually detect any number of dangerous situations, including trips and falls, aggression, and violence.

Finally, access control systems are a common security feature of many healthcare facilities. The ability to control what areas of a facility personnel, visitors, and patients are able to enter can assist protect all individuals while also making it easier to respond to emergency situations.

Paragon Care — leaders in medical technology

Outfitting your healthcare facility with the latest in medical technology is not difficult, thanks to Paragon Care.

Our communications and technology portfolio is extensive, led by our brand, Total Communications. We pride ourselves on delivering state of the art technology that enables clinicians and healthcare providers to make informed, collaborative decisions in the best interests of their patients.

As with all types of technology, healthcare communications and security systems require servicing and maintenance from time to time. As such, Total Communications offers 24x7 help desk support. We have the ability to monitor your systems for issues and resolve all problems in a timely and efficient manner.

If a connected healthcare facility is important to you (and it should be!) contact Paragon Care today.

Are you looking to improve what you can offer your patients and clients? Do you feel like you could look for more? To help you with these questions, REM SYSTEMS are proud to introduce the new Cube-Vet by Eurolyser.

With a strong history and reputation in both medical and veterinary diagnostics, Eurolyser have developed Cube-Vet to allow vets and nurses expansion of their diagnostic capabilities at the point-of-care. Whether your interests lie in reproductive medicine, emergency medicine, large animal medicine or internal medicine, the Cube-Vet has test options that will benefit your case management every day.

Offering outstanding accuracy and reliability, the Cube-Vet uses advanced photometric technology to enable testing for a wide range of parameters. The Cube-Vet will provide dependable results when assessing analytes such as progesterone, CRP, SAA, fructosamine, GLDH, ammonia and lactate.

Additionally, test options are available for canine, feline, equine and bovine patients.

Of particular interest to many vets at the moment is testing of CRP (C-reactive protein) and SAA (serum amyloid A). Assessing and monitoring these analytes is of great benefit in any case where inflammation is of concern. Accurate and rapid results are available from the Cube-Vet, providing you with additional information that aids your clinical decision making and helps improve patient outcomes.

Orthopaedic clinicians provide a wide array of services, some of which occur in the operating room. Shoulder, knee, and hip reconstructive surgeries — also known as arthroplasty — are becoming increasingly more commonplace thanks to a variety of factors, including an aging population.

Paragon Care’s portfolio of orthopedics equipment is comprehensive, designed to meet the growing and changing needs of orthopaedic clinicians. Included in this portfolio is a number of high quality surgical products used for hip and knee arthroplasty, spinal procedures, and general consumables used in the operating room.

In addition, our range of hospital grade infection products play a critical role in ensuring the operating room is a safe environment for patients and clinicians alike. Read on to learn more about our orthopaedic portfolio and the benefits of partnering with Paragon Care.

Orthopaedic surgery — an overview

Our joints are subject to a significant level of wear and tear. It’s not only professional athletes that often end up on the orthopaedic operating room table. Those with particularly active professions which require them to be on their feet all day — such as nurses and tradespeople — often find that their knees, hips, and shoulders suffer because of this.

Athroplasty has come a significant way in the past few decades. Whilst replacing a joint was once an extremely painful procedure with a lengthy recovery period, innovative technologies now mean that patients find themselves on their feet far sooner.

Paragon Care are proud to provide our clients with tools and equipment that enables them to perform a range of cutting-edge procedures. This includes a muscle-sparing hip replacement technique and innovative stemless reverse shoulder replacement. Both procedures were developed through extensive research and are proven to deliver strong clinical outcomes.

The orthopaedic operating room

Surgeons rely on a wide range of orthopaedics equipment to carry out these procedures. These include general products, such as forceps, clamps, drills, blades, and retractors, as well as more specialist equipment.

Paragon Care understands that access to quality consumables and equipment has a significant effect on the level of patient care that a clinician is able to provide. As such, we are proud to offer tailored procedural kits. These kits can be built to include all the tools, consumables, and equipment that is required to conduct an arthroplasty or any other type of orthopaedic surgery.

In addition, our orthopaedic product line includes a wide variety of general operating room products. Our range of surgical helmet systems, skin adhesives, sterile tourniquets, patient support systems, cold compression therapy, and sterile drapes for C-Arms are high quality and support positive clinical outcomes.

As is the case with all types of procedures, infection control is very important when performing orthopaedic surgery. Our hospital grade disinfectant products use the latest in UV-C technology to ensure that the operating environment is free from cross-contamination and safe for patients and clinicians alike.

Paragon Care — industry leaders across all medical specialties

Our orthopaedics equipment line is not limited to tools, equipment, instruments and consumables used to perform surgical procedures. We are also proud to provide our clients with a range of biologic solutions, designed to help patients suffering from soft and hard tissues injuries.

In addition to our orthopaedics portfolio, Paragon Care provides our clients with healthcare solutions to meet every problem. From ophthalmology to neonatal care, our team is made up of a number of successful brands with one singular focus — helping our clients achieve optimal healthcare outcomes.

To learn more about our product line and service offerings, contact our friendly team today.

If you are looking for a new medical equipment provider in Australia, here are some of the key reasons you should consider choosing Paragon Care and your preferred supplier and partner. We understand that the purchasing of medical equipment is going to be a large investment for a healthcare organisation. Making sure that you and your team are purchasing the right products and consumables for your facility can be a tricky task, as you need to both purchase from a reliable supplier and ensure you are choosing the right products to help contribute to improved patient care outcomes.

Our approach to medical equipment and device supply is incredibly accessible and agile which helps to contribute to our status as a leading industry supplier and partner. We also offer maintenance and repair from our Paragon Care Service & Technology team for any medical devices purchased through us, and this offer remains throughout the entire life of the equipment. We work to innovate and improve our healthcare provision across four strategic pillars and partner with an ever-growing list of well-recognised brands to provide solutions to healthcare facilities across Australia today.

Our Diverse Approach

Finding success in any industry is much more complex than just working with a straightforward formula. To meet all possible requirements of our industry, Paragon Care employs an approach designed to cover all areas of the medical device sector. This includes being driven by both innovation and demand while also being sure to meet the requirements of regulatory bodies.

Our many years of experience in the industry means that we have a deeper insight into the importance of providing world-class technology and support to all of our clients within the industry of medical equipment in Australia. We always aim to offer advanced solutions to improve patient experience and outcomes across the world by helping clinicians and physicians complete their jobs with ease.

Specialty Diagnostics

One of the most essential components of providing quality healthcare is diagnostics. This is the first point where healthcare professionals determine what the next step of treatment should be. All diagnostic equipment must be able to provide results quickly and accurately.

The first of our four pillars is Paragon Care Diagnostic & Scientific group, where we are sure to offer only the highest quality diagnostic and scientific solutions for a variety of healthcare environments and specialisations. Our comprehensive diagnostic and scientific portfolio offers a wide range of equipment and services to assist medical professionals in making informed decisions regarding patient conditions and potential treatment options.

Specialty Devices

Paragon Care understands that medical professionals have an incredible reliance on consumable medical products to complete surgeries and provide sufficient post-surgery care. Our knowledge and years of experience have provided us with the expertise to create procedure-specific kits for all areas of your facility including important surgery, ophthalmology, gynaecology, heart and lung therapies, DNA testing and theatre. We are also able to create custom kits upon request from any of our clients.

In recent years, infection control has become an even more essential pillar of the healthcare industry so Paragon Care is proud to offer an extensive range of surgical supplies in Australia that are designed to reduce the risk of contamination in both doctors and patients. Utilising the newest UV-C technology, the systems offered by Paragon Care can eliminate 99.9% of harmful microorganisms and pathogens.

Capital and Consumables

Paragon Care knows that medical professionals are relying on us to provide them with specialty devices and equipment to help facilitate the offer of advanced healthcare solutions. We are partnered with a wide ensemble of well known owned brands which means we will always be well-equipped with the newest medical device solutions available across a wide range of medical fields.

Partnering with REM SYSTEMS, a Paragon Care brand, means that we can provide vital neonatal equipment that is used for a diverse range of purposes including brain monitoring, temperature tracking and breast milk tracking. We acknowledge that specialised medical equipment in Australia is required for newborn care and we are dedicated to working with REM SYSTEMS are dedicated to locating more devices in line with this philosophy.

Service and Technology

As previously mentioned, one key element of Paragon Care’s services is that we offer lifetime support for any assets purchased through us. Our network of fully trained engineers across Australia and New Zealand is there to support the uptime and performance of your equipment and systems. We will continue to provide product, system and application-related services for years after the initial purchase to ensure that your products stay in top condition. Our Service and Technology pillar is an essential component of our business and the upstanding customer care that we provide.

Our team's diverse approach to providing quality healthcare solutions means that we can provide the best possible assistance to all customers and clients that decide to partner with us. We understand the ever-changing landscape of the medical industry and believe that our scope and experience will enable us to provide you with whatever equipment you may need.

Paragon Care is a one-stop provider for all your medical equipment, consumables and supply needs. However, as a company, we believe the value we offer our customers extends far beyond this. While striving to equip our customers with high quality medical equipment supplies, we understand that the role of a medical equipment provider is broader and more comprehensive.

Our business is structured around four crucial pillars — Speciality Diagnostics, Speciality Devices, Capital and Consumables, and Service and Technology. These pillars guide our approach to healthcare and ensure we are able to provide our customers with well rounded solutions.

Speciality Diagnostics (Diagnostic & Scientific Group)

Often the first step in the medical process, diagnostic equipment and tools are critical if a clinician is to arrive at an appropriate treatment plan. However, it’s not just clinicians that are involved in this process. Typically, a number of scientists and pathologists will be hard at work behind the scenes, using a range of devices and tools to accurately discern what is happening.

Paragon Care provides high-quality diagnostic equipment to immunohaematology, diagnostic, and scientific laboratories. Our Speciality Diagnostics brands — including LabGear, Immuno, and Immulab — pride themselves on their extensive product portfolio that supports all branches of diagnostics, from microbiology to fertility.

Speciality Devices

All medical facilities — from hospitals to aged care homes — require certain medical devices to issue appropriate levels of patient care. These devices are often expensive, but the value they provide to clinicians is unparalleled.

Paragon Care’s product portfolio includes clinically advanced devices for ophthalmology, optometry, and orthopaedics. Surgery under these specialities often requires intricate and high-powered equipment, of which our Speciality Devices brands — including Designs for Visions, Insight Surgical, Lovell Surgical Solutions, and Surgical Specialities — are proud to provide.

Capital & Consumables

Capital and consumable products are the lifeblood of many healthcare facilities. Without such equipment and tools, it would be near impossible for clinicians to provide the medical assistance they do.

Capital equipment is often defined by its price point and lifespan. While capital devices can be expensive, they are expected to provide you with many years of good use. Consumable products, on the other hand, are disposable, one-time use medical equipment supplies. Both occupy an equally important place in a healthcare setting.

Paragon Care’s many Capital and Consumables brands — including Meditron, REM SYSTEMS, Scanmedics, and Western Biomedical — ensure that we can provide comprehensive support to all types of medical facilities. Our capital equipment covers specialities as broad as urology and veterinary, while our product portfolio includes a number of high quality medical products and consumables.

Service & Technology

As a healthcare manager, purchasing medical equipment supplies is not your only responsibility. It is also up to you to ensure that this equipment is serviced and maintained on a regular basis.

Thankfully, working with Paragon Care means that this process is made simple. Our network of trained engineers across Australia and New Zealand work hard to ensure that equipment downtime is kept to an absolute minimum. We pride ourselves on the outstanding level of customer service we provide and our trained representatives can provide both product-based and technical support.

The combined power of our Service and Technology brands — including Electro Medical Group, Medtek, Medtech Solutions, and Total Communications — means that your equipment will remain accurate and efficient throughout the entire lifecycle of the asset.

Medical equipment supplies are very important to the smooth running of any healthcare facility. However, equally as important is having access to appropriate support. By working with Paragon Care, you can have confidence that our team is also available to answer any questions you might have and provide tailored advice and recommendations. We value the professional relationship we have with our customers and strive to accommodate all needs. Contact us today to find out more.

Medical equipment represents a sizable investment for any healthcare professional or organisation, from multiple perspectives. Purchasing high-quality products, devices and consumables is both a financial transaction and a vote of trust, on behalf of their patients, that equipment will function efficiently and effectively and contribute to improved patient care and outcomes.

Medical device companies of today face a healthcare industry that is growing in both scale and complexity and thus are required to adopt a multi-faceted approach to business. It is not enough to simply provide access to equipment. Healthcare providers operating across all medicinal settings require a broad range of solutions in order to meet growing industry and patient demand.

Paragon Care’s agile approach to the provision of equipment, devices and consumables is a contributing factor to their place as a leading industry supplier. Beyond sales, Paragon Care offers equipment repair, maintenance and total equipment management through Paragon Care Service & Technology. Covering healthcare across four strategic pillars and calling upon an ever-growing list of owned brands, Paragon Care’s combined scale and strategic vision allows us to provide advanced solutions to the issues facing healthcare professionals today.

Four-pillared approach

Much like any industry, the road to success for medical device companies is complex and cannot be boiled down to one simple formula. The medical device sector is driven by innovation and demand whilst also adhering strictly to the approval of regulatory bodies, resulting in a unique and intricate environment.

Paragon Care’s experience and scope allows us to envisage the impact of world-class technology and support, and act upon this in order to provide exceptional service within the medical device sector. Our vision is to provide advanced solutions to assist clinicians and physicians advance workflow processes, ultimately resulting in improved patient experiences and outcomes.

This vision requires a broad outlook and approach. Paragon Care’s business is based upon four strategic pillars, each playing an important role in achieving optimal healthcare outcomes.

Specialty Diagnostics

An integral component of the healthcare journey, diagnostics is often the first point at which a health professional (and patient) requires the use of specialty equipment. It is therefore crucial that diagnostic equipment is high-functioning and efficient, providing accurate results in the shortest time possible.

Paragon Care Diagnostics is one of our four strategic pillars and we provide high-quality, leading diagnostic solutions to a range of healthcare environments including Immunohematology, Pathological and Scientific Laboratories.

Our diagnostic portfolio is comprehensive, providing a range of equipment, reagents and services to assist medical professionals make informed decisions regarding patient condition and potential treatment options.

Specialty Device

Just as patients rely on medical professionals in order to provide high-quality treatment, clinicians rely on specialty devices and equipment to facilitate these healthcare solutions.

Paragon Care’s broad ensemble of owned brands ensures that we are well equipped to provide medical device solutions across a range of medical specialities. Our businesses include those who focus on everything from eye care (optometry and ophthalmic care) to orthopaedics (hip, knee and advanced surgical spine procedures), and we are proud to deliver innovative and high-quality medical device solutions to these fields.

Paragon Care’s partnership with REM SYSTEMS facilitates the production and distribution of vital neonatal equipment used for a range of purposes including brain monitoring, temperature tracking and breast milk tracking. REM SYSTEMS and Paragon Care understand that a specialised approach is needed for newborn care and are dedicated to developing devices in line with this philosophy.

Beyond REM SYSTEMS’ commitment to newborn and paediatric care, the brand also offers a wide range of devices to facilitate improved patient outcomes. Such products include Cytosorb — a whole blood absorber used to reduce excessive cytokine levels — and Equashield Closed System Transfer Device, an airtight, leak proof system for the safe transfer of hazardous drugs.

As demonstrated, Paragon Care’s businesses — including REM SYSTEMS — complement each other to provide wide scope of care without sacrificing specialty-oriented focus.

Capital and Consumables

Medical consumables, used typically on a day-to-day, disposable basis, are as vital as speciality equipment when it comes to providing well-rounded and effective healthcare.

Paragon Care understands that medical professionals rely on these products in order to facilitate procedures and post-surgery care. Our knowledge and experience have allowed us to create procedure specific kids for all areas including surgery, ophthalmology, gynaecology, heart and lung therapies, DNA testing and theatre. Our individual, client-based approach also means that we can design and build custom kits as is required.

Recognising that infection control is an increasing concern for healthcare professionals, we are proud of our comprehensive range of products designed to assist reduce the risk of pathogen contamination. Harnessing the latest in UV-C technology, our systems can eliminate 99.9% of harmful microorganisms and pathogens. Our consumables such as surgical covers, ultrasound probe covers, needle guides, grids and drapes also play a significant role in infection prevention.

Improving patient outcomes relies on an expansive approach, taking into consideration all healthcare settings and circumstances. Our IV sets and accessories are designed to be used across a range of environments including alternate site care facilities, nursing homes and home care as well as amid emergency medical procedures, in hospital emergency rooms, surgical settings, critical and intensive care units.

Pain management is another essential element of healthcare and Paragon Care recognises that anaesthesia plays a critical role in ensuring the comfort and wellbeing of patients. Our product line includes a range of local anaesthetic delivery systems, needle guides and specialty covers to help reduce the risk of infection transmission.

Service and Technology

The responsibilities of medical device companies towards their clients does not cease once a product or device has been purchased. Rather, an on-going relationship is required to ensure that the customer is getting value for their investment and that the provider is able to provide the best assistance possible.

Paragon Care is there for our customers throughout the entire lifecycle of an asset, providing product, system and application related services. Our Service and Technology pillar is a mainstay of our approach and the excellent customer care that we provide, in turn, plays a role in improved patient outcomes.

Our network of fully trained engineers across Australia and New Zealand are there to support the uptime and performance of your equipment and systems. Our team is trained to manufacturer certification and use only genuine manufacturer parts, ensuring that any repair work carried out is of the highest standard and quality.

We also offer an array of service contract options, allowing you to select an appropriate level of service that fits the clinical and financial needs of your healthcare setting.

Our dedicated support call centre is on hand to provide comprehensive assistance for product and technical issues both during the sales process and after an asset has been purchased.

Paragon Care’s well-rounded approach to healthcare solutions ensures that we are able to provide the best assistance possible to our customers and positions us as a leading figure amongst medical device companies. We understand the complex nature of the healthcare industry and believe our agile nature, combined with our scope and experience, enables us to provide world-class products and services for our clients.

Procedural kits are an invaluable resource for healthcare professionals, offering a way to provide smoother function and decreased procedure time during treatment. A surgical kit removes the need for sterilisation before performing a procedure because all equipment included in the kit comes pre-sterilised. Most medical equipment providers in Australia will offer a basic kit, containing important products that doctors will need in each procedure, meaning that a whole kit can be brought to the operation room with the knowledge that everything you may need is already in there, and that it is all ready to be used.

What is a procedural kit?

Procedural kits are packs that are provided to hospitals to streamline the preparation process leading up to any medical procedures. Paragon Care offers a wide range of procedural kits to assist clinicians in the diagnosis and treatment of patients suffering from all numbers of illnesses.

Inside a standard procedural kit is a package of goods used for medical and surgical processes. You can think of a procedural kit as a more advanced version of a standard first aid kit, which contains easily obtainable medical consumables. Much like a first aid kit, procedural kits are used in the treatment of injuries. They are designed to be grabbed before performing a medical procedure, already containing most of the required surgical supplies, pre-sterilised, and ready to be used.

What’s Included In Standard Procedural Kits?

Procedural kits generally contain the medical equipment that is needed for one procedure and then can be disposed of. There are a variety of kits available for different uses based on the type of surgical procedure you will need it for at that time. The general procedure kit is designed to cover a wide range of surgeries by providing a selection of products that are used in nearly every procedure. Some of the products inside the kits include:

• Absorbent Towels
• Table Covers
• Gauze
• Gowns
• Specimen Cups
• Sponge Bowl
• Suction Tubing
• Suture Bag

Custom tailor a procedure pack to meet your specific needs.

If you find that you will need more specific kits for your facility when purchasing surgical supplies in Australia, you will also have the option to request a custom kit containing only the individual consumables that you need for a specific procedure. This includes items such as patient drapes and surgical gowns, diathermy, suction tubing, abdominal packs, gauze, and instruments. We at Paragon Care will assemble these customised kits ourselves according to hospital specifications and meet your exact needs, ensuring that you will have everything necessary for your procedure included in the kit and ready for use.

There is also a cost benefit to assembling a custom procedural kit, this is because you won’t need to double up on orders when trying to ensure you purchase everything you need. Custom kits confirm that you have exactly what you require and nothing more. Multiple orders of generic kits can incur additional costs of transport and shipping on top of the costs of the unneeded items in the generic procedure kits ordered in the first place. Ordering custom procedure kits from your medical equipment supplier in Australia guarantees that you will get exactly what you need, and save your facility from spending more than it should on excess products.

How Does The Surgical Pack Save Time

Surgical procedures may be carried out in many different facilities and in all these scenarios, a sterile environment is needed. Purchasing Procedural kits means that surgeons will have all the necessary equipment already pre-sterilised in an easy-to-grab package. Each one of the procedural kits is designed for the specific procedure you will be performing, so there is no need to spend time collecting the necessary equipment before moving to the operating room and everything can be unpacked from the kit and directly onto the table.

By using procedural kits in the operating theatre, the amount of time required for set up is reduced compared with using individually packed consumables. The sterile kits are self-contained with all components ready to use when opened. None of the consumables are individually wrapped, meaning it is easy to lay out all the equipment right after opening, and you can be comforted by the knowledge that they haven't been touched since sealing within the kit. Also, the option of Custom Procedural kits ensures that every product is on hand for each procedure.

So if you are planning to purchase surgical supplies in Australia, consider looking into procedural kits to save time and money. They are also a safer and easier-to-use alternative than individually wrapped consumables, with less handling required and everything inside being sterilised on purchase. If you are looking for more information on what procedural kits we offer at Paragon Care, get in touch with our friendly team today.

The quality of healthcare has progressed at rapid speed over the past few decades, with innovative diagnostic tools and treatment options dramatically improving patient care and quality of life. Alongside these developments, a better understanding of the role of medical equipment services — including regular maintenance and timely repair — has resulted in equipment that not only lasts longer, but contributes to improved patient outcomes.

What are medical equipment services?

Medical equipment services is an umbrella term that can be used to describe an array of important product, system and application related services offered by medical equipment providers.

All types of equipment require regular servicing and maintenance to function at optimum capacity. This is particularly important for medical equipment, as clinicians rely on the diagnostic and operating capacities of these devices to treat patients.

The types of services that medical equipment providers typically offer include:

• Medical equipment repair
• Medical equipment maintenance
• Contracts
• Warranty
• Application and support.

What is the relationship between patient outcomes and medical equipment services?

Clinicians and healthcare professionals utilise a range of devices to diagnose and treat their patients, from ultrasounds to ventilators. The wellbeing and outcome of a patient very much depends on the smooth and accurate functioning of this equipment.

For example, patients who enter intensive care are usually suffering from life-threatening conditions and require continual monitoring of their vital signs including oxygen levels, heart rate, body temperature and blood pressure. Without precise instrumentation, it is difficult for a clinician to understand how a patient is responding to treatment and identify the best course of action to improve their condition.

Regular maintenance and, where necessary, repair of medical equipment reduces the likelihood of medical workers making an incorrect decision that can have significant consequences.

What types of medical equipment services does Paragon Care offer?

Paragon Care offers a full range of medical equipment services to suit the needs of all healthcare professionals. We understand the importance of providing product, system and application services throughout the entire lifecycle of an asset and recognise the disruption that faulty or defective equipment can cause in a hospital or clinical environment.

Our services include:

Medical equipment repair: Repair of medical equipment should be undertaken quickly to reduce disruption to patients and treating clinicians. Paragon Care provides high quality support to the medical, scientific, aged care and allied health industries and are committed to providing on-site, effective repair services.

Medical equipment maintenance: Regular maintenance is one of the most important aspects of medical equipment services, increasing equipment uptime and ensuring that clinical processes run smoothly. Paragon Care’s service team conducts all maintenance in accordance with Original Equipment Manufacturer (OEM) standards and uses only genuine approved parts.

Contracts: The clinical, operational and financial requirements of healthcare environments can differ greatly, depending on any number of factors including size and location. Paragon Care understands that offering a broad range of contract options allows our customers to access the equipment they require whilst meeting other logistical and operational obligations.

Warranty: Warranty provides peace of mind and additional assurance that your patients will benefit from the investment you have made in equipment. Paragon Care offers warranty work for approved OEM partners.

Application and support: The operational requirements and logistics behind purchasing medical equipment can be difficult to navigate which is why having access to a knowledgeable, professional service team is so important. Paragon Care’s dedicated support call centre provides customer support both during and after the sales process and are committed to assisting you through both product and technical related issues.

Why should you turn to Paragon Care for medical equipment services?

Paragon Care’s knowledge and breadth allows us to support our customers across all aspects of medical equipment services. Our experience has granted us unique insight into the relationship between equipment services and improved patient care. We are committed to providing seamless assistance so that you, in turn, can achieve optimal patient outcomes. Contact us today to find out more.

The Australian population enjoys high standards of medical treatment, driven by a variety of factors including a prolonged investment in innovative technologies and rigorous training and education. The Australian medical sector is often at the forefront of pioneering equipment and as a result, has developed extensive and healthy medical supply chains.

As a leading provider of equipment and medical supplies in Australia, Paragon Care is an excellent example in the many advantages that can come from working with a world-class supplier of medical and scientific resources and devices.

Why go local?

There are many reasons to utilise a local supplier of healthcare equipment and technology.

Quality

Quality is one of the most important factors when sourcing medical supplies, as it directly affects patient care and health outcomes. It is critical that you are assured of the quality of your investment, which is why it makes sense to align yourself with a local provider who falls under Australian governmental regulations.

Medical supplies in Australia are of the highest manufacturing quality and Paragon Care’s knowledge of the industry has led to an informed commitment to sourcing and providing these high-standard products across multiple areas of healthcare.

Service

Service and support is a critical aspect of the medical equipment industry. Given the large investment that medical equipment can represent, it is vital that the buyer receives appropriate support for the entire lifetime of an asset. This includes warranty work, medical equipment maintenance, and device repair.

A reputable manufacturer and supplier of medical equipment and devices will be able to provide assistance from highly trained engineers and technicians, who are familiar with the product and the working environment. Local providers will also be in the position to offer excellent, immediate customer support including call centre assistance for both pre and post-sales support.

Paragon Care is proud to support their customers with all product, system and application related enquiries via a dedicated technical support call centre and over 50 service engineers across Australia and New Zealand.

Trust and values

There is more to a company than the products they provide. Equally as important is aligning yourself with a brand that has integrity and values. A business that takes the time to develop a positive working culture and image will inherently care about the quality of their products and the client experience.

Paragon Care values their customer relationships. Through the core principles of integrity, transparency, customer-focus, teamwork and accountability they aim to provide the right solution to every situation.

Flexibility

Sourcing medical supplies in Australia grants you added, valuable flexibility. Not only will the provider be more immediate to your needs, they also understand the local market and can quickly respond to changing conditions.

Paragon Care owned brands create a combined scale that allows us to act as a wider business whilst maintaining focus on specialty areas. We understand the unique environment of the Australian healthcare sector and have the resources at our disposal to provide wide ranging, complementary care.

Community

Finally, supporting local suppliers of medical products, consumables and equipment ensures the strength and longevity of the manufacturing industry. Paragon Care brings together a range of complementary businesses, the combined scale of which allows us to not only serve the needs of our clients but act as a leading figure in the Australian and New Zealand healthcare market.

Paragon Care is a leading provider of equipment, devices, and consumables to the healthcare market. Our combined agility and local experience allows us to provide tailored solutions to all of your healthcare equipment and consumable needs, supporting our vision to streamline procedures and improve patient outcomes. Be sure to visit our medical products and consumables portfolio for more information about our extensive range of high-quality products.