About ParagonCare
ParagonCare is comprised of 4 strategic pillars: Specialty Diagnostics, Specialty Devices, Capital and Consumables and Service and Technology
Supporting the Independence and Wellbeing of Australian Veterans
ParagonCare is a trusted supplier under the Department of Veterans’ Affairs (DVA) Rehabilitation Appliances Program (RAP).
We deliver quality healthcare products and support services to eligible veterans, war widows, and their families, helping you live independently, safely, and with dignity at home.
The DVA Rehabilitation Appliances Program (RAP) provides eligible veterans access to healthcare aids and equipment that support independence, safety, and quality of life in their own homes.
RAP covers a wide range of clinically assessed products, including continence items, mobility supports, daily living aids, and specialised medical equipment, all listed on the RAP National Schedule of Equipment.
Eligibility
How Veterans Benefit
Check eligibility
Order online or by email
Submit a prescription
View our catalogue and download our form. Complete all required fields and submit via email, phone or fax.
We deliver to your door
Reordering
Prescriptions are valid for up to two years and subsequent orders can be made by prescriber, beneficiary or nominated representative.
Our dedicated RAP support team is here for assistance and product guidance on:
Order online or by email
For More Information
Visit the Department of Veterans’ Affairs website for more information about RAP:
https://www.dva.gov.au/providers/programs-services-information-for-providers/rap-overview
Who is eligible for DVA RAP products?
Veterans, war widows, or dependents with a Veteran Gold Card or White Card (for accepted conditions) and an assessed clinical need.
How do I order?
Ask your health professional to assess your needs and submit the relevant RAP order form to ParagonCare.
How are products delivered?
Prompt, direct-to-home delivery; discreet packaging.
Can I reorder?
Yes, eligible clients can reorder products as clinically required.