Thinking of Switching Medical Device Companies? Here’s What You Should Know

As we head towards the end of another year, you might be thinking about ways that you can improve the performance of your healthcare facility. Perhaps you are wanting to streamline consumables stock management or would like to get on top of your equipment maintenance schedule. Maybe your clinicians have had their eye on a particular piece of equipment for a while now and see the new year as being the perfect opportunity to upgrade.

Whatever the circumstances, switching medical device companies is not a decision that should be taken lightly. Your equipment provider is a member of your broader healthcare team, and as such, contributes to overall patient health and wellbeing.

As a leading provider of equipment, devices, and consumables to the healthcare market, Paragon Care is proud of the relationships we have built with our clients. We believe that our comprehensive product portfolio, combined with our service offerings, makes us an excellent partner and member of your healthcare team.

The role of a medical device company

Patients often take for granted that the equipment and consumables that are needed to treat conditions will be readily available. In reality, it takes considerable management and logistical expertise to ensure that healthcare workers have everything they require at their disposal, whether they are performing a high-risk operation or conducting a routine diagnostic test.

Medical device companies are responsible for providing solutions to their clients. These solutions can come in the form of equipment, devices, and consumables. Equipment providers are also responsible for ensuring that devices are appropriately maintained and in full working order — service and equipment management is another crucial aspect of a medical device company’s role.

Finally, medical device companies play an important role in propelling the healthcare industry forward. Through investing in innovative technologies and providing their clients with the latest in equipment offerings, a medical device company ensures that patients are benefiting from world class research and development.

What to look for in a medical equipment provider

With so many medical device companies out there, how can you tell the good from the not-so-good?

Well, to start with, you need to be working with an equipment provider that does just that — offers a broad range of equipment options. Their equipment portfolio should be comprehensive enough to meet all your needs, meaning you are (ideally) not having to work with multiple providers.

Secondly, ensure that the company offers total equipment management. This includes OEM (original equipment manufacturer) servicing by trained and experienced technicians. They should offer on-site repair and a full range of warranty and contract options.

It’s not only the type of equipment and service offerings that are important. Take the time to learn a little about a company before deciding to work with them. Study their website, read about their values, and browse online reviews to gain a complete picture of the business. Ideally, you are searching for a company whom you can establish a fruitful and long-term partnership with, so it is worth putting in the time and effort at this early stage of proceedings.

Paragon Care — industry leaders for a reason

Established in 2008, Paragon Care moved quickly to cement our place as an industry leader in the field of medical equipment. We are proud of our comprehensive and high-quality product portfolio and strive to ensure we can provide our clients with everything they need, from surgical consumables to veterinary diagnostic tools.

We believe in providing all-round support. As such, we boast a team of highly-trained engineers across both Australia and New Zealand. We have the resources at our disposal to ensure high upkeep and minimum downtime of your important equipment and devices. This approach enables clinicians to focus on what they do best — diagnosing and treating patients — rather than having to spend time worrying about the accuracy or performance of equipment.

Our values — integrity, transparency, customer focus, teamwork, and accountability — inform all that we do and we strive to meet all customer expectations.

In short, if you are thinking of switching medical device companies, Paragon Care’s industry experience and proven performance make us an excellent choice. Contact our friendly customer service team today to learn more about our products and service offerings.