NicView Camera introduced as John Hunter Children’s Hospital NICU

John Hunter Children’s Hospital, announced today that it has become the first neonatal intensive care unit (NICU) in Australia to adopt NicView, an innovative video streaming technology specifically designed for families to see their hospitalised infant whenever they wish.

Babies born prematurely can be hospitalised for weeks or even months, making it difficult for parents and family to always be by their sides. In an effort to make parents’ time-away from their newborns a little less stressful, John Hunter Children’s Hospital has installed a new camera system in its Neonatal Intensive Care Unit to give parents an on-demand, video-only view of their infants.

NicView supports John Hunter ‘s philosophy of family-centred care by giving parents a virtual window to their newborns. NicView eases the trauma of NICU stays by providing access to the newborn during this crucial time for familial bonding. Many parents have outside obligations, such as work, or caring for other small children at home, that pull them away from the NICU. No matter where family is located, whether overseas or just down the hall, the newborn is now as close as the nearest internet-enabled device.

While NicView technology does not replace personal visits, it’s an additional tool that allows parents to bond with their newborn and monitor their progress.

In total, John Hunter has installed 42 NicView cameras, which are individually mounted at each baby’s bed side. The bedside camera transmits live visual images of the baby through a secure and private closed system that families can access with their unique code and display on any internet-accessible device.

For security and safety, none of the images are recorded or stored, and only the infant’s parents are given unique usernames and passwords to access the live stream video of their babies. The parents, in turn, may share access with family members. The service helps families develop a stronger bond with their baby, and adds comfort and reassurance when parents can’t be at the bedside.

“We are excited to install NICVIEW in such a prestigious children’s hospital as John Hunter,” said Paul Blewitt, Group National Sales Manager, Paragon Care, distributors of the NicView System in Australia and New Zealand. “It is the perfect solution to help parents and family members continue bonding with their child, even when they can’t be at the bedside.”

A generous grant from the Newcastle Permanent Charitable Foundation has allowed for this innovative technology to be accessed by parents with newborns in the John Hunter NICU.